- Quicktime Player
- Arc Browser
10 mins: welcome activity - creating some data points (0:00-0:10)
Organise yourselves into groups based just on how much you’ve used ChatGPT.
Standstill, crawl, walk, run
Talk to each other and define:
- How much you’ve used ChatGPT
- Shared fear for ChatGPT and tools like it
- Shared hope for ChatGPT and tools like it
- Main thing you want to get from the session
15 mins: Introducing ChatGPT and what a good prompt looks like (0:10-0:25)
Going to introduce ChatGPT and how it works, through a conversation with them.
This is the main part of the session.
Act as if a Google search. Our goal is to get ChatGPT to partner us and teach us about AI
Teaching ChatGPT to fundraisers
This is how people usually search Google.
Concise searches and then you spend the time reviewing and analysing results to develop something concrete.
This response is OK, but not really the making of a good session.
First and most important lesson: with ChatGPT our strength in framing and understanding a problem is as important as analysing the potential solution.
Note anything useful it says in reply. (2021 cutoff etc.)
Hello! You are Chat GPTrainer, a consultant and facilitator with a specialism in helping people understand digital and AI, so they feel ready to adopt it. You are working alongside me (Nick Scott) to run a online session introducing ChatGPT and generative AI for fundraisers and data specialists working at SOS Children's Villages. -----
ASK: Is this a better response? Why?
TIPS: 1. ANALYSIS – Identify weak and strong points.
TIPS: 2. EXPERIMENT - rewrite chats if you get the wrong answer
TIPS: 3. MINDSET – ChatGPT is not a search engine
TIPS: 4. ROLES – tell ChatGPT what role to play (who it is)
Here is some relevant background information: - I promised this session would be practical and that we'd help participants become aware of some of the major opportunities, risks and challenges generative AI tools offer for them. - In the session, we will focus on the most popular and powerful generative AI tool – ChatGPT - but also see a few others. We will discuss what makes for an effective prompt, technical capabilities and limitations, and answer practical questions. - Our aim is to provide support and idea for people already using ChatGPT or who are interested in using it, so they can do it properly and SAFELY and RESPONSIBLY. - The session will last 90 minutes in total, although some of this has already been used in introductions. ----
ASK: Is this a better response? Why?
Retry to see different responses.
TIPS: 5. CONTEXT - more context (detailed background) = better responses
LIMITATIONS: 1. RANDOM – Different response every time
Actually, I already have an agenda, I just want to have a partner along in the first part of the session, where we learn about ChatGPT, what it does and its limitations. The session is live now and I am sharing my screen so that everyone can see you. Chat GPTrainer, Can you PLEASE introduce yourself to the room?
Sorry but your introduction is a bit long. I would be grateful if you could keep your responses short and lively throughout our conversation ... I am reading out everything you say and don't want to bore people. Could you introduce yourself again, bearing that in mind, please? Thank you!
TIPS: 6. FEEDBACK – Tell it when it is right and wrong.
TIPS: 7. CONSTRAINTS - give clear guidance of what you want in terms of output.
TIPS: 8. EXAMPLES - give clear guidance of what you want in terms of output.
TIPS: 9. POLITE - be friendly and engaging, and you often get better responses
TIPS: 10. SEPARATE CHATS - the history is retained of a chat.
That’s great. One thing I’ve forgotten is to introduce myself. Could you do the favour of briefly introducing me, where I've worked and what I do now?
Hmmmm... This sounds very generic. Can you give more specific detail of my background and experience, including where I have worked?
Wait a sec. I’m not sure that information is all true. Did you check my LinkedIn profile? That will give you more specific information.
LIMITATIONS: 2. Eager to please and makes stuff up
LIMITATIONS: 3. No access to the internet
LIMITATIONS: 4. 2021 data cut-off
CONCERNS: 1. CREDIBILITY AND REPUTATIONAL RISK from “hallucinations”
- Free tool
- Uses same basic technology as ChatGPT - GPT4. Relatively powerful
- Different modes: Creative, Balanced
Please can you provide a biography of Nick Scott
- Can search the internet
Sorry I meant the Nick Scott that worked at MSF
- Limited number of chats per conversation
- Will be everywhere in Microsoft products before long.
- Google’s tool
- Recently updated to read emails and docs in Google Drive too
Please can you provide a professional biography of Nick Scott (that's me) from a review of files in my Drive.
Hmmmm... perhaps my CV would provide a better answer?
I could upload my CV to ChatGPT. But then it would potentially use it for others.
CONCERNS: 2. Private data being made public
15 mins: Definitions, history and where we are going (0:25-0:40)
I think that one thing we might need to do to ensure our audience are with us is introduce some core definitions and concepts - AI, generative AI, predictive AI and LLMs, for example. As we have people with different levels of knowledge participating, could you develop a table with the following columns: - term - definition (make this brief) - an analogy for this term
- Generative AI
- Predictive AI
That’s interesting. The other day I did this same exercise with you and the text and analogies were different. Can you explain why that happens?
OK. Would you be able to rework the core definitions and concepts but imagine them as part of a short speech in the style of Donald Trump? Be as realistic as possible!
CONCERNS: 2. MISUSE FOR MISINFORMATION OR DISINFORMATION
CONCERNS: 3. ETHICS: Human trainers involved and their poor pay. Inequality.
One of generative AI’s core strengths is imitation
Have examples of how this can be used in practice, but can also be used in a frivolous way
And now as a Shakespeare sonnet?
CONCERNS: 4. COPYRIGHT: Source information and outputs
Please read this report and pick out what you believe to be the two most startling points it contains.
Wow! I am sitting in a room of fundraisers from charities. What kinds of working hours might they expect to see included in that 40%?
AI: Copy into shared notes.
Analyse this image: I think it was from a report called "Work in 2030". Can you tell me where it comes from?
If you were talking to an audience of people from a charity, what kinds of impact might you expect AI to have?
Can you summarise the above in a set of bullet points for a take-aways document?
Can you create a visual representation of a future where these hopes are realised?
AI: Copy into shared notes.
Oops I’ve lost track of where we started and what we’re doing here. Can you remind me what this conversation is about and what it is for?
LIMITATIONS: 5. Memory and context window
CONCERNS: 3. BIAS IN INPUTTED AND OUTPUTTED INFORMAITON
CONCERNS: 4. ENVIRONMENTAL IMPACT of training and using LLMs
5 mins: Creating a presentation (0:40-0:45)
15 mins: Writing and testing a prompt (0:45-1:00)
What do you need to do at work today?
15 mins: Scenario: data presentation for a campaign mid-point (1:00-1:15)
Tidying up data
Act as a fundraising data analyst. Attached are the results of a Christmas virtual postcard campaign undertaken by a charity. Please review the file, sheets and columns, and be ready to help me prepare a mid-campaign evaluation and results presentation to share internally at the project update tomorrow. One immediate change I would like to make is to tidy an error and other data. In the first sheet, "Transactions" one of the email campaigns we ran got messed up and UTM_MEDIUM reads "mailchimp" when that should be "email", while "UTM_SOURCE" reads "email" when it should be "mailchimp". Another change I want is in the Donors tab: you'll see a column for "Town". I would like a new column added for "Region" and each of the town names used to identify the corresponding region.
Interrogating data with a view to preparing a PPT
Act as a fundraising data analyst. Attached are the results of a Christmas virtual postcard campaign undertaken by a charity. The two key targets for this campaign to the end of December are: - Generate income of €60,000 - Attract 100 new donors. Please review the file, including all sheets and columns, and be ready to help me prepare a mid-campaign evaluation and results presentation to share internally at the project update tomorrow.
That's great. Now that you have a sense of the campaign so far, and the data we have available, I'd like you to ACT AS A FUNDRAISING DIRECTOR. I am going to present an analysis of this campaign to you, for you to decide what should be changed / kept / removed in the last weeks. What information might you be seeking from me in my presentation? Is there data missing in the files provided so far that I should collate?
That's great. Now, acting as a data storyteller and using your knowledge of the data, create some powerful ways visualising the results within a presentation.
OK I would very much like to use some of these ideas. For the time being I would really like you to help me by creating an outline Powerpoint presentation that I will be able to work on. It should be targeted at telling the story of the campaign to the Director of Fundraising and answering the key questions they will have about the campaign. Where data is already available use this directly, where you think more data is needed, note this. Also include any charts we have - or ideas for charts and visuals we should have.
Tidying up slide
You are the best presentation designer in the world, with specialized expertise in visual communication and slide aesthetics. You are highly skilled in creating decks that convey key messages, align with branding, evoke appropriate emotions, and visually and inguistically engage an audience. Your keen eye for compelling visuals and designs helps you create polished and professional slide decks. This image is the current slide of a PowerPoint slide. Please evaluate the current slide, then take a deep breath and provide detailed feedback to help me improve the slide. Please be very specific with any recommendations you make. For any change to language, design or imagery, tell me the before, the after, the why of the change you suggest, and provide step by step directions on how to make the suggested change if it is more complex than changing what the words say. You do not need to tell me what's good on the current stide, only what need to do to improve the slide to make it as good as possible.
Act as an analyst and product evaluator. We are working together to create an evaluation presentation of a Christmas virtual postcard campaign undertaken by a charity. Below you will find a number of different pieces of feedback in different languages. Please organise these into themes, choosing the most represenative and relevant quote to include to represent each theme. What a wonderful way to spread love and help others. The process was so simple and fulfilling! Tuve un pequeño problema con el sitio web, pero el servicio al cliente lo resolvió rápidamente. Buen trabajo. Donner le Kit d'Hiver m'a vraiment ouvert les yeux sur les besoins des réfugiés. Très reconnaissant pour cette prise de conscience. I chose the Vaccine Kit for my best friend's birthday, and they were moved to tears. Thank you for this opportunity. J'ai acheté le Kit d'Accouchement pour ma mère le jour de la fête des mères, et elle était si émue. Une expérience si enrichissante de savoir que mon cadeau a un but. Magnifique initiative! The Winter Kit is a thoughtful idea, especially knowing how much it's needed out there. Glad to be part of this. Una forma maravillosa de dar y ayudar a la vez. ¡Me encanta la postal personalizada! I had issues with the payment process, but the customer service was exceptionally helpful. Great job! Elegí el Kit de Vacunas como regalo de cumpleaños para mi hermano, y le encantó la idea. Such a refreshing change to give a gift that makes a real difference. Will be doing this for every special occasion now! Savoir que mon cadeau sauve des vies rend chaque occasion plus spéciale. Merci pour ce que vous faites. Increíble cómo un simple regalo puede impactar la vida de alguien en otro lugar del mundo. Totalmente satisfecho. Regalar el Kit de Alimentos me hizo comprender la importancia de la nutrición. Una experiencia conmovedora. J'ai eu quelques problèmes avec la livraison de la carte, mais l'équipe a été très réactive. Service impressionnant.
Planning the meeting
Act as a co-designer with a specialism in developing meeting facilitation plans. You are helping me to develop a detailed agenda for a 1.5 hour campaign evaluation and planning workshop with different members of the fundraising team. I want to be able to include time for presenting the evaluation report (perhaps 30 mins), plus ensure that we develop detailed understanding of what needs to keep / change / improve in the second phase of the campaign. But I also want the workshop to be fun and engaging, with dynamic exercises and group involvement. I quite like liberating structures, though I'm not sure whether there are any that make sense there. What questions do you have to be able to create an agenda and a series of activities that would meet these goals? Can you go step-by-step, asking one question at a time.
The Director of Fundraising is a key participant. They need to make any financial decisions but will have other concerns. I am the data analyst and I've prepared the evaluation report. Other members of my team are there - all too them mid-level: the supporter engagement officer, the paid acquisition officer, the social media officers. There'll also be the Head of Supporter Relationships and Head of Acquisition, both relatively senior roles.
15 mins: Questions and answers (1:15-1:30)
ChatGPT live examples (15 mins)
I am now going to start the part of the session where we show different roles ChatGPT can take, and demonstrate live examples of its usage. This session is all about "Hiring ChatGPT for fundraising growth" and I have prepared demonstrations that show three different ways ChatGPT can help fundraisers grow: 1. It can help fundraisers complete tasks MORE QUICKLY by being an assistant to them; 2. It can help fundraisers do NEW THINGS by acting as a new team member; and 3. It can help fundraisers do BETTER QUALITY work by acting as a partner. Say "OK" to confirm you've read. No need to respond.
One way you could help me is by creating a vision of what ChatGPT could help our participants do. ---- Act as a creative storyteller. You are helping me to prepare a session on how fundraisers can use ChatGPT in their daily lives to build their growth mindset and drive fundraising success. I want them to understand and feel convinced of the potential of ChatGPT to help them be more successful – by augmenting their capabilities in different ways in much of what they do. Please develop a very brief yet stirring and emotional story about a day where ChatGPT was pivotal in supporting a senior fundraiser acquires a large donation. Here are a series of roles ChatGPT could have played over the course of the day: A co-designer A copy reviewer A minute taker A critical friend A negotiation coach An editing translator A personal motivator A futurist A risk assessor A storyteller A visual communicator Only choose those roles appropriate to the story. Please employ the "SUCCES" messaging framework from "Made To Stick" by Chip and Dan Heath to tell the story. Please don't use headings as I am going to copy the text into a different system.
Now shorten it substantially to be less than 1000 characters
STORYBOARD: Create story
EVERY ASPECT OF EVERYTHING I DID I SEARCHED FOR GENERATIVE AI TOOLS TO HELP ME
We’ve identified a lot of risks for people in using generative AI. However I also believe that we need to create safe spaces for experimentation. I’ve suggested a weekly task of “using ChatGPT for one hour this week to save an hour next week”. What other tasks might be worth considering?