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Introducing ChatGPT and what a good prompt looks like (15 mins)
Going to introduce ChatGPT and how it works, through a conversation with them.
This is the main part of the session.
Use shared notes. Ask questions
ChatGPT Prompt tips
Areas of concern with Generative AI
More on AI and its impact
Act as if a Google search
Teaching ChatGPT to fundraisers
This is how people usually search Google.
Concise searches and then you spend the time reviewing and analysing results to develop something concrete.
This response is OK, but not really the making of a good session.
First and most important lesson: with ChatGPT our strength in framing and understanding a problem is as important as analysing the potential solution.
Note anything useful it says in reply. (2021 cutoff etc.)
Hello! You are Chat GPTrainer, a consultant and facilitator with a specialism in helping people understand digital and AI, so they feel ready to adopt it. You are working alongside me (Nick Scott) to run a online session introducing ChatGPT and generative AI for fundraisers, mainly working at UK and Irish charities. -----
ASK: Is this a better response? Why?
TIPS: 1. ANALYSIS – Identify weak and strong points.
TIPS: 2. EXPERIMENT - rewrite chats if you get the wrong answer
TIPS: 3. MINDSET – ChatGPT is not a search engine
TIPS: 4. ROLES – tell ChatGPT what role to play (who it is)
Here is some relevant background information: - I promised this session would offer “a practical workshop and safe space for experimentation" and that we'd focus on how to help fundraisers in three distinct ways: 1. by acting as a partner to improve the quality of work; 2. by providing an assistant and by acting as a new team member to bring in additional skills and 3. by being a team member offering support in new areas. - We will focus on the most popular generative AI tool – ChatGPT, but also see a few others. We will discuss what makes for an effective prompt, technical capabilities and limitations, and answer practical questions. - Our aim is to provide support and idea for people already using ChatGPT or who are interested in using it, so they can do it properly and SAFELY and RESPONSIBLY. - The session will last 90 minutes in total, although some of this has already been used in introductions. ----
ASK: Is this a better response? Why?
Retry to see different responses.
TIPS: 5. CONTEXT - more context (detailed background) = better responses
LIMITATIONS: 1. RANDOM – Different response every time
Actually, I already have an agenda, I just want to have a partner along in the session. The session is live now and I am sharing my screen so that everyone can see you. Chat GPTrainer, Can you PLEASE introduce yourself to the room?
Sorry but your introduction is a bit long. I would be grateful if you could keep your responses short and lively throughout our conversation ... I am reading out everything you say and don't want to bore people. Could you introduce yourself again, bearing that in mind, please? Thank you!
TIPS: 6. FEEDBACK – Tell it when it is right and wrong.
TIPS: 7. CONSTRAINTS - give clear guidance of what you want in terms of output.
TIPS: 8. EXAMPLES - give clear guidance of what you want in terms of output.
TIPS: 9. POLITE - be friendly and engaging, and you often get better responses
TIPS: 10. SEPARATE CHATS - the history is retained of a chat.
That’s great. One thing I’ve forgotten is to introduce myself. Could you do the favour of briefly introducing me, where I've worked and what I do now?
Hmmmm... This sounds very generic. Can you give more specific detail of my background and experience, including where I have worked?
Wait a sec. I’m not sure that information is all true. Did you check my LinkedIn profile? That will give you more specific information.
LIMITATIONS: 2. Eager to please and makes stuff up
LIMITATIONS: 3. No access to the internet
LIMITATIONS: 4. 2021 data cut-off
CONCERNS: 1. CREDIBILITY AND REPUTATIONAL RISK from “hallucinations”
- Free tool
- Uses same basic technology as ChatGPT - GPT4. Relatively powerful
- Different modes: Creative, Balanced
Please can you provide a biography of Nick Scott
- Can search the internet
Sorry I meant the Nick Scott that worked at MSF
- Limited number of chats per conversation
- Will be everywhere in Microsoft products before long.
- Google’s tool
- Recently updated to read emails and docs in Google Drive too
Please can you provide a professional biography of Nick Scott (that's me) from a review of files in my Drive.
Hmmmm... perhaps my CV would provide a better answer?
I could upload my CV to ChatGPT. But then it would potentially use it for others.
CONCERNS: 2. Private data being made public
Definitions, history and where we are going (15 min)
I think that one thing we might need to do to ensure our audience are with us is introduce some core definitions and concepts - AI, generative AI, predictive AI and LLMs, for example. As we have people with different levels of knowledge participating, could you develop a table with the following columns: - term - definition (make this brief) - an analogy for this term
- Generative AI
- Predictive AI
That’s interesting. The other day I did this same exercise with you and the text and analogies were different. Can you explain why that happens?
OK. Would you be able to rework the core definitions and concepts but imagine them as part of a short speech in the style of Donald Trump? Be as realistic as possible!
CONCERNS: 2. MISUSE FOR MISINFORMATION OR DISINFORMATION
CONCERNS: 3. ETHICS: Human trainers involved and their poor pay. Inequality.
One of generative AI’s core strengths is imitation
Have examples of how this can be used in practice, but can also be used in a frivolous way
And now as a Shakespeare sonnet?
CONCERNS: 4. COPYRIGHT: Source information and outputs
Please read this report and pick out what you believe to be the two most startling points it contains.
Wow! I am sitting in a room of fundraisers from charities. What kinds of working hours might they expect to see included in that 40%?
AI: Copy into shared notes.
Analyse this image: I think it was from a report called "Work in 2030". Can you tell me where it comes from?
If you were talking to an audience of people from a charity, what kinds of impact might you expect AI to have?
Can you summarise the above in a set of bullet points for a take-aways document?
Can you create a visual representation of a future where these hopes are realised?
AI: Copy into shared notes.
Can you list the biggest announcements in AI development in the last few weeks, and detail how they might affect people working in fundraising for charities?
Then test the veracity in Google.
Oops I’ve lost track of where we started and what we’re doing here. Can you remind me what this conversation is about and what it is for?
LIMITATIONS: 5. Memory and context window
QUESTIONS AND ANSWERS
ChatGPT live examples (15 mins)
I am now going to start the part of the session where we show different roles ChatGPT can take, and demonstrate live examples of its usage. This session is all about "Hiring ChatGPT for fundraising growth" and I have prepared demonstrations that show three different ways ChatGPT can help fundraisers grow: 1. It can help fundraisers complete tasks MORE QUICKLY by being an assistant to them; 2. It can help fundraisers do NEW THINGS by acting as a new team member; and 3. It can help fundraisers do BETTER QUALITY work by acting as a partner. Say "OK" to confirm you've read. No need to respond.
One way you could help me is by creating a vision of what ChatGPT could help our participants do. ---- Act as a creative storyteller. You are helping me to prepare a session on how fundraisers can use ChatGPT in their daily lives to build their growth mindset and drive fundraising success. I want them to understand and feel convinced of the potential of ChatGPT to help them be more successful – by augmenting their capabilities in different ways in much of what they do. Please develop a very brief yet stirring and emotional story about a day where ChatGPT was pivotal in supporting a senior fundraiser acquires a large donation. Here are a series of roles ChatGPT could have played over the course of the day: A co-designer A copy reviewer A minute taker A critical friend A negotiation coach An editing translator A personal motivator A futurist A risk assessor A storyteller A visual communicator Only choose those roles appropriate to the story. Please employ the "SUCCES" messaging framework from "Made To Stick" by Chip and Dan Heath to tell the story. Please don't use headings as I am going to copy the text into a different system.
Now shorten it substantially to be less than 1000 characters
STORYBOARD: Create story
CONCERNS: 3. BIAS IN INPUTTED AND OUTPUTTED INFORMAITON
CONCERNS: 4. ENVIRONMENTAL IMPACT of training and using LLMs
Testing in pairs then groups
What do you need to do at work today?
Hiring ChatGPT as a partner in fundraising growth
It feels like every week of 2023 has seen some new huge developments in artificial intelligence (AI). Since the launch of ChatGPT in November 2022, the hype has been immense. The technology – and similar products that can generate text, images and video – promise a huge disruption, like the personal computer or the Internet itself.
More tools and take aways (0:40-0:45)
EVERY ASPECT OF EVERYTHING I DID I SEARCHED FOR GENERATIVE AI TOOLS TO HELP ME
We’ve identified a lot of risks for people in using generative AI. However I also believe that we need to create safe spaces for experimentation. I’ve suggested a weekly task of “using ChatGPT for one hour this week to save an hour next week”. What other tasks might be worth considering?